Ricardo: Technical Manager/Team Leader

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Technical Manager/Team Leader

  • Role type
  • Direct

  • Location/s
  • Madrid

Job Description

Position Title:              Technical Manager/Team Leader - Spain

Status:                         Permanent                   

Department:                Ricardo Rail Certification

Location:                     Madrid

Reporting to:               Business Manager


Ricardo PLC

Ricardo is a global strategic, technical and environmental consultancy and specialist niche manufacturer of high performance products. We also provide independent assurance services in the rail sector.  With a century of delivering excellence and innovation, we employ over 2,500 professional engineers, consultants and scientists world-wide.

Our activities cover a range of market sectors including passenger car, commercial vehicle, rail, defence, motorsport, motorcycle, off-highway, marine, clean energy and power generation.

Our client list includes the world’s major transportation original equipment manufacturers, supply chain organisations, energy companies, financial institutions and government agencies.

Guided by our corporate values of respect, integrity, innovation and passion we enable our customers to achieve sustainable growth and commercial success.

Ricardo Rail

Ricardo Rail is a global multi-disciplinary rail consultancy providing services in expert advice and independent assurance across the UK, Europe, Middle East and Asia where we employ c500 consultants working on rolling stock, infrastructure and independent assurance projects.

We provide consultancy and independent assurance services, including NoBo, DeBo, AsBo and ISA, across infrastructure and rolling stock to our clients including infrastructure managers, train manufactures, equipment manufacturers and maintainers.

Our shared goal is to be the natural choice provider of expert advice and independent assurance services to the global rail industry.  Care, integrity and excellence will always drive our long-term relationships with clients and colleagues.

Job Summary:

To line manage the members of the Madrid team, working with the Business Manager to allocate appropriate colleagues to projects effectively and check that people deliver work to the expected standards. To support the Business Manager in delivering their business performance objectives, and manage the delivery of a delegated part of the service area(s) of the relevant Business Manager.

Responsibilities / Accountabilities:

  • Create a high performing team through effective coaching, mentoring, performance and competence development.
  • Proactively manage employee performance through constant feedback and annual ePDR process; ensure aspirations are considered and tangible objectives set. 
  • Ensure their team delivers to agreed performance targets, team and individual objectives.
  • Ensure their team has targeted learning and development programme appropriate to its skills and competence.
  • To contribute to the planning of budget and physical resourcing for the office.
  • To deliver technical service to clients.
  • Support bidding and project activities with technical expertise, customer presentations, support in proposal writing where required and act as project manager where deemed appropriate by the Business Manager.
  • Identify and bring forward opportunities arising from delivery of current customer projects.
  • Ensure team is utilised on correct activities i.e. allocate right consultants to appropriate projects, bids and other activities in collaboration with the designated project managers
  • Placed in Madrid full availability to stay in the office upon request.
  • Identify resource conflicts and implement appropriate solutions.  Escalate to the Business Manager as appropriate.
  • If team members require additional support, escalate requirements to Business Manager.
  • Deliver team utilisation targets and proactively manage over and under-utilisation via effective consultation with other Team Leaders and Business Managers.
  • Support hiring process through drafting of role profiles, candidate reviews, interviews etc.
  • Create a high performing team through effective coaching, mentoring, performance and competence development.
  • Support team members to ensure high technical standards and meet client requirements and make sure technical processes are met to ensure consistent technical delivery.
  • Identify and bring forward ideas for innovation in products and services and motivate their team to do the same.
  • Actively contribute to optimising operational processes.
  • Ensure that team members are aware of and adhere to Ricardo policies, processes and procedures; operational as well as Health, Safety and Environmental.
  • Undertake their health and safety responsibilities in line with Ricardo Rail’s Safety Roles and Responsibilities guidelines.

Qualifications / Experience:

  • Technically credible (must possess a relevant technical degree) with demonstrable experience in a technical role, as a minimum  NoBo, AsBo, Debo, ISA for one subsystem Rolling Stock, INF, CCS, PMR, and general knowledge and understanding on the rest.
  • Drives delivery by creating high performing teams, inspiring them and sharing their success.
  • Open, honest, trusted and with a high degree of integrity.
  • A team player, who can engage with people and cultivate relationships across all levels both inside and outside Ricardo Rail.
  • A good communicator, with well-developed interpersonal skills, adopts a consultative approach, and is able to show empathy and who secures buy in through effective influencing skills.
  • Well organised, and able to identify and deliver key activities/ projects to improve business performance and to gather and co-ordinate information from different sources.
  • Previous experience of managing teams.
  • Fluent in English & Spanish