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Ricardo Software - Commercial Manager

  • Role type
  • Full time

  • Location
  • Detroit

  • Closing Date
  • 30/04/2018

Job Description

Position Summary:
Commercial lead(s) for Ricardo Software sales growth in the North American territory for the Automotive, Industrial and/or Off-Highway sectors (Automotive, Commercial Vehicle, Marine, Power Generation & Industrial markets).  This role engages in direct sales activities.

Essential Functions:

  • Serves as the primary Ricardo Software commercial contact for existing and new customers in the defined product line & region
  • Account management, including regular visits to key customers to provide product updates and maintain customer relations (building trust with our customers)
  • Has the market, customer and product expertise required to formulate and execute a custom business plan
  • Generates new leads via Ricardo Software marketing activities, leveraging partnerships, and general customer contact
  • Manages direct sales inquiries in the region
  • Coordinates customer visits by Ricardo Software staff and/or distributors.  Coordinates marketing activities for the defined product line & region
  • Secondary role: when appropriate provides direct technical support and/or training to customers


  • Attends commercial reviews and reports information for the product line & region
  • Manages & maintains Ricardo Software CRM (Gimli) leads ensuring accurate and up-to-date information 
  • Delivers proposals and follows-up through the purchase process to secure purchase orders (and Master License Agreements)
  • Creates and maintains commercial plans for the defined product line & region, including target customer lists, marketing actions and jointly forecasting Order Intake with Product Managers and Global EVP Business Development

Knowledge, Skills and Abilities:

  1. Bachelor’s degree in engineering, sales or related field
  2. Background in simulation tools or software sales a plus
  3. Strategic selling & negotiation skills
  4. Proven ability to develop new customers
  5. Demonstrated market knowledge
  6. Strong customer connections (key staff, organization structures)
  7. Excellent customer relations skills
  8. Excellent presentation skills and communication skills
  9. Ability to excel in a fast-paced, dynamic and matrixed organization
  10. Demonstrated ability to effectively multi-task 
  11. Proficient knowledge of Microsoft Office to include Word, Excel, and Power Point