Ricardo: Digital Change Manager

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Digital Change Manager

  • Role type
  • Full time

  • Location
  • Flexible

  • Closing Date
  • 30/04/2021

Job Description

Position Title:            Digital Change Manager                                      

Location:                   UK 

Company:                 Ricardo Rail Ltd 

We are currently seeking a Digital Change Manager to become a critical member of the global Change team. This role presents an exciting opportunity for candidates who want to make a big impact delivering global initiatives, managing senior stakeholders from across the division and becoming a key part of the division’s future success.

Our ideal candidate would be determined and enthusiastic to get stuck in with excellent organisational and communication skills. They will need a large amount of tenacity and curiosity to investigate and deliver their assigned projects. They will be able to work under pressure, to tight deadlines with changing priorities from the Global Change Programmes Manager and divisional directors.

The candidate will be self-sufficient, have strong project management skills and experience in the end-to-end roll out of new technology to global teams.

Role Objective

The primary focus will be to successfully plan for and deliver Global Digital Change projects within the Change Portfolio, ensuring project and programme risks are managed and the desired outputs, outcomes and benefits are realised. This role is not purely about co-ordinating and managing but will involve developing a deep understanding of the drivers for the project and getting involved with hands-on project work.

The Change team is focused on delivering the Rail strategy across multiple programmes; Digital Reporting, Digital Change, Customer Experience, Service Development, Business mergers and Transformations to name a few. You will work within this small team and across various programmes to deliver your projects, nearly all of which will be Digitally focused.

This role will see you working with teams from multiple countries covering different time zones, to plan and successfully implement a wide range of projects requiring the use of different project methodologies. You will plan for and monitor project success, escalating issues and risks where needed and negotiate project changes with senior stakeholders when necessary.

Specific Responsibilities

As your focus will be Digital change, you’ll gather requirements for new systems, system changes and technology roll outs, developing these into business cases and specifications for delivery.  You will need to quickly gain an understanding of our complex stakeholder network, Digital landscape, and divisional strategy.

You will support the development and implementation of the division’s global Digital Change strategy for the relevant Programme Directors. 

You will liaise with our Digital suppliers and Group systems teams to ensure successful project delivery and the defined benefits are realised. You will need strong organisation and stakeholder management skills.

You will provide updates and periodic reporting on the status of these projects and drive divisional awareness of the Change Portfolio. Part of this will involve delivering ‘Lunch and Learns’ and tools or process training where needed.

Required education and experience

  • Educated to degree level.
  • 5 years of experience in a project delivery role.
  • Must have experience planning and delivering complex projects within the Digital area.
  • Able to travel to all UK offices and possibly internationally for global projects and programmes.
  • Ability to prepare professionally presented and well-structured reports, business cases and project plans is key along with knowledge of office 365 and its applications. Knowledge of Microsoft Flow, PowerApps, Power flow and Power BI is not necessary but would be advantageous.


  • Upto £60,000 p/a salary depending on experience,
  • 25 days holiday plus usual bank holidays,
  • Buy and sell 5 days holiday,
  • Company Pension
  • Life Cover
  • Permanent Disability Insurance
  • Access to Perkbox and various other flexible benefits.

Ricardo PLC

Ricardo is a global strategic, technical and environmental consultancy and specialist niche manufacturer of high performance products. We also provide independent assurance services in the rail sector.  With a century of delivering excellence and innovation, we employ over 2,500 professional engineers, consultants and scientists world-wide.

Our activities cover a range of market sectors including passenger car, commercial vehicle, rail, defence, motorsport, motorcycle, off-highway, marine, clean energy and power generation.

Our client list includes the world’s major transportation original equipment manufacturers, supply chain organisations, energy companies, financial institutions and government agencies.

Guided by our corporate values of respect, integrity, innovation and passion we enable our customers to achieve sustainable growth and commercial success.

Ricardo Rail

Ricardo Rail is a global multi-disciplinary rail consultancy providing services in expert advice and independent assurance across the UK, Europe, Middle East and Asia where we employ c600 consultants working on infrastructure, rolling stock and independent assurance projects.

We provide consultancy and independent assurance services, including NoBo, DeBo, AsBo and ISA, across infrastructure and rolling stock to clients including infrastructure managers, train manufacturers, equipment manufacturers and maintainers.

Our shared goal is to be the natural choice provider of expert advice and independent assurance services to the global rail industry.  Care, integrity and excellence will always drive our long-term relationships with clients and colleagues.