Chemistry Graduate - Emergency Responder
- Role type
- Full time, Permanent
- Closing Date
Salary - £25,500- £27,500
Ricardo Energy & Environment is a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise with strong IT and economics capability. Operating across the world, we work in partnership with our customers to help transform the way they work, empowering business leaders with award winning consultancy advice. With unrivalled sector insight and a reputation for producing innovative solutions, we offer a stimulating and rewarding environment in which to work.
The NCEC has built up a reputation as one of the world’s leading chemical emergency response centres. This is based on the proficiency, technical expertise and efficiency of our Emergency Response team. Our aim is to further enhance our reputation both within the UK and increasingly overseas, providing our customers with an unrivalled quality of service that meets all of their chemical emergency response needs.
The role of NCEC Emergency Responder is one of our full-time positions providing crucial 24/7 telephone-based Emergency Response information to callers dealing with chemical emergency incidents. Callers to the service may be emergency services, chemical and transport companies, members of the public and others, both in the UK and abroad.
Aside from the provision of emergency advice to callers, the post-holder will contribute to NCEC’s other services including software and consultancy projects. Emergency responders contribute to NCEC’s emergency response database Chemdata, by inputting safety critical information on chemical hazards. The role also has potential for exposure to various other technical consultancy work and all aspects of project management, depending on the capability and successful candidate’s capabilities and interests.
The ideal candidate will have a scientific, technical or engineering background coupled with excellent communication and customer service skills. This opportunity will be interesting and challenging at times suiting individuals with motivation and enthusiasm to drive and champion emergency response as well providing consultancy capabilities with project work.
You will be responsible for working as part of a team in providing a 24/7 professional telephone response giving critical advice as part of our emergency response service offering and providing written correspondence to the customer. In addition, you will be contributing to the development of NCEC products, which could involve software development, product management or consultancy work depending on your capabilities.
Key competencies and experience:
- ‘A’ level Chemistry or equivalent qualification
- Degree or equivalent in Chemistry or related field (Technical/Engineering)
- Knowledge of chemistry, hazardous materials and/or response to incidents involving hazardous goods. Interpretation of Safety Data Sheets (SDS)
- The ability to function effectively while under pressure and dealing with emergency calls
- Willing and able to provide the necessary 24-hour cover in working in a rotating shift pattern
- Knowledge or experience of legislation relating to chemical safety or chemical classification (e.g.: REACH, CLP, CHIP)
- Dangerous Goods Safety Advisor (DGSA) qualification would be advantageous
- Modern languages skills would be advantagous
- Experience of working in a customer facing or account management role
Skills and behaviours:
- Excellent verbal and written communication skills
- Able to use own initiative, whilst working as part of a team
- A strong logical approach but the ability also to think laterally
This is an exciting and rewarding place to work, with the opportunity to make a difference. What sets us apart is our People. You will work with an exceptional team of talented, dedicated and supportive individuals. You will have a fantastic opportunity to develop your career with us through our broad range of projects, mentoring opportunities and a personalised approach to your learning and development.
Our People are important to us and we take pride in our wellbeing programmes and policies that support individuals including flexible working, carers policy, mental health first aiders and readily available support through our extensive Employee Assistance programme.
Ricardo Energy & Environment has an ambitious diversity, equality and inclusion approach .
Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.